In this audio piece, I talk about Jeff Pulver’s talk show, stepping up my game, and how Operator11 is making a big mistake by not letting their users know what is going on with their website problems. Their site (which I use to stream my live video talk shows, and in general, I love) has been down since last night with no status update on their blog or anywhere else that I know of. I’m sure they are in full crisis mode trying to fix whatever their problem is, but they are making a big mistake by not keeping their community in the loop about what’s going on. Otherwise, people will get very frustrated.
Operator11 is down: They should keep their users up to date on what is happening, but they are not. Big mistake.
November 28th, 2007 · 4 Comments
Tags: People Who Rock · social media · live streaming video · building a better talkshow · talkshow journal
twitter/jonnygoldstein
4 responses so far ↓
nmw // Nov 28, 2007 at 3:33 pm
I don’t follow this very much — might this have something to do with http://newteevee.com/2007/11/27/dozens-of-torrent-sites-may-be-shut-down ? (saw this on digg.com)
Jonny // Nov 28, 2007 at 4:09 pm
Nope. Don’t think they are related. O11 doesn’t use torrents.
Jill Foster // Nov 29, 2007 at 3:32 pm
Congrats Jonny on staying calm and keeping the community focused during the tech glitches. -Hope to see you tonight at Jim’s Twitter gig.
Jolie // Dec 2, 2007 at 4:17 am
Yep, I agree Jonny, I love their site too, but this is a big mistake, their mainpage has even been indexed by Google as “Hamsters on the loose!Ouch, we’re sorry, but we’re down [..]” :-/
Have you heard anything from them about it yet?
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